Shipping and Delivery Policy
1. Order Processing Time
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping and Delivery Timelines
Estimated delivery timelines are as follows:
- Within the same city: 1–3 business days
- Within the same state: 2–5 business days
- Across India: 3–7 business days
- Remote locations: 5–10 business days
Delivery timelines are estimates and may vary depending on the delivery location, courier service, weather conditions, public holidays, or other unforeseen circumstances.
3. Delayed or Undelivered Orders
If your order is delayed beyond the estimated delivery timeline, please contact our customer support team with your order number. We will coordinate with the shipping partner to help resolve the issue.
4. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping information. Delivery may be delayed or unsuccessful due to an incorrect address, unavailable recipient, or other delivery-related issues. Additional shipping charges may apply for re-delivery, where applicable.
5. Damaged or Missing Items
If you receive a damaged package or discover missing items, please contact our customer support team as soon as possible, preferably within 48 hours of delivery, with your order details and supporting photographs.
6. Contact Us
For shipping and delivery-related queries, please contact our customer support team through the contact details provided on our website.
